Terms of Service

1. About These Terms

These Terms of Service (“Terms”) govern your access to and use of the CSL Pay website (cslpay.com) and any products, services, or APIs provided by CSL Pay Ltd (“CSL Pay”, “we”, “us”, “our”).

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Who We Are

CSL Pay Ltd is a company incorporated in England and Wales 12262870, with registered address at 11 Upper Grosvenor Street, London W1K 2NB. We are authorised and regulated by the Financial Conduct Authority 917595.

3. Our Services

CSL Pay provides cross-border payment infrastructure services, including remittance and FX settlement, and treasury management.

Access to our platform and API services is subject to a separate commercial agreement. These Terms govern website use and general engagement with CSL Pay only.

4. Eligibility

Our website and services are intended for business users only. By using our website or contacting us, you confirm that you are acting on behalf of a business entity and have authority to enter into agreements on that entity’s behalf. Our services are not available to individuals acting in a personal capacity.

5. Intellectual Property

All content on the CSL Pay website, including text, graphics, logos, images, software, and design, is the property of CSL Pay Ltd or its licensors and is protected by applicable intellectual property laws.

You may access and view our website content for informational purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

6. Acceptable Use

When using our website or services, you agree not to:

• Use the website or services for any unlawful purpose or in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to our systems, networks, or data
• Transmit any malicious code, viruses, or harmful material
• Engage in any activity that disrupts or interferes with the operation of our website or services
• Use our brand, name, or trademarks without our prior written consent
• Misrepresent your identity, authority, or affiliation when engaging with us.

7. Disclaimers

Our website is provided on an “as is” and “as available” basis. While we take reasonable steps to ensure the accuracy and availability of our website’s content, we make no warranties, express or implied, regarding the completeness, accuracy, reliability, or availability of the website or its content.

Nothing on our website constitutes financial, legal, or regulatory advice. You should seek independent professional advice before making any business or financial decision.

8. Limitation of Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.

To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

1. All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
2. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
   • loss of income or revenue;
   • loss of business;
   • loss of profits or contracts;
   • loss of anticipated savings;
   • loss of data;
   • loss of goodwill;
   • wasted management or office time; and
3. Any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

9. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website with a revised effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at dataprotection@cslpay.com or write to us at 11 Upper Grosvenor Street, London W1K 2NB.