Compliance
CSL Pay is built on a foundation of regulatory compliance. As a payment institution operating in cross-border markets across Africa and the United Kingdom, we are committed to meeting the highest standards of financial regulation, anti-money laundering controls, and data protection.
Last updated · 20 June 2026
Our Regulatory Framework
CSL Pay is built on a foundation of regulatory compliance. As a payment institution operating in cross-border markets across Africa and the United Kingdom, we are committed to meeting the highest standards of financial regulation, anti-money laundering controls, and data protection.
Authorisation and Regulation
CSL Pay Ltd is authorised and regulated by the Financial Conduct Authority (FCA) as a payment institution. This authorisation permits us to provide payment services, including cross-border money remittance and payment processing, to business clients.
- Regulator
- Financial Conduct Authority (FCA)
- Authorisation type
- Payment Institution
- FCA registration number
- 917595
- FCA register
- https://register.fca.org.uk
- ISO 27001 certification
- C2026-01589
- ICO registration
- ZA764059 — registered since 15 June 2020
Anti-Money Laundering and Counter-Terrorist Financing
We maintain a comprehensive AML and CTF program that meets the requirements of the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 and the Proceeds of Crime Act 2002.
Our AML program includes:
- Know Your Customer (KYC) and Know Your Business (KYB) due diligence on all clients
- Ongoing transaction monitoring across all corridors and payment flows
- Screening against OFAC, UN, EU, and HM Treasury sanctions list on every transaction
- Suspicious Activity Reporting (SAR) to the National Crime Agency (NCA) where required
- Risk-based enhanced due diligence for higher-risk clients and jurisdictions
- Periodic Independent review and testing to assess its effectiveness and compliance with applicable legal and regulatory requirements.
Travel Rule Compliance
CSL Pay has implemented policies, procedures and controls designed to support compliance with applicable Travel Rule requirements and other relevant regulatory obligations relating to the transmission of payment information across various corridors (FATF Travel Rule, Recommendation 16).
Data Protection
We are registered with the Information Commissioner’s Office (ICO) under reference ZA764059 and have been registered since 15 June 2020. Our data protection practices are governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For full details, see our Privacy Policy.
Sanctions and Financial Crime
CSL Pay operates a zero-tolerance approach to sanctions violations, fraud, and financial crime. Every transaction processed through our platform is screened in real time against applicable sanctions lists. We maintain documented procedures for managing sanctions alerts and suspected financial crime.
Reporting a Concern
If you have a compliance concern related to CSL Pay or our services, please contact our compliance team at compliance@cslpay.com. All reports are treated confidentially and investigated in accordance with our internal procedures.
Contact Our Compliance Team
Compliance Team, CSL Pay Ltd, 11 Upper Grosvenor Street, London W1K 2NB. Email: compliance@cslpay.com